Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

Contact Cymru - Family support services

What we do

Contact is a national charity that exists to support the families of disabled children whatever their condition or disability.
We provide information, advice and support. We bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.

Our freephone helpline advises thousands of parents each year on all aspects of caring for a disabled child.

Our website has information on issues such as education, benefits and family life, and our parent resources cover a range of topics including health and social care services.

Medical information; we provide up-to-date and validated information on hundreds of disabilities and conditions, their symptoms, treatment and the support available.

Workshops and information sessions; we run workshops and information sessions for parents across the UK.

Who do we support

Families of children with disabilities and additional needs age 0 - 19 (No diagnosis necessary)

Is there a charge to use this service?


Can anyone use this service?

Yes, anyone can contact us directly

Service details for this family support services

Language: Bilingual

  • Able to support children with disabilities Yes information and advice for families with disabled children
  • Are staff DBS checked? Yes


 You can send post here:

209-211 City Road

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 Opening times

Monday - Friday 9.00am - 5.00pm. If staff are unavailable please leave a message with your contact details.