Cruse Bereavement Care Cardiff and The Vale - Family support services

What we do

Cruse Bereavement Care Cardiff & the Vale offer confidential one to one bereavement support to anyone grieving the loss of a loved one.

Cruse Bereavement Care Cardiff and The Vale offers:
- Literature, advice and access to a free helpline 08088081677
- Email support at
- Access to two websites (adults) and (children under 18).

- Bereavement Sessions - Understanding Your Bereavement sessions are held on the last Wednesday of every month at 7.00pm with a presentation on grief and details of the services (TEMPORARILY SUSPENDED).
- Trained bereavement support volunteers deliver one-one bereavement support, group support and telephone support to adults in Cardiff and the Vale. (TELEPHONE/ZOOM SUPPORT ONLY AT PRESENT)
- One to one support is also available to children up to the age of 18.

Who do we support

Cruse Bereavement Care is here to support bereaved children and adults in the Cardiff and Vale area. If someone you know has died and you need to talk please contact us.

Is there a charge to use this service?


Can anyone use this service?

Self Referral required by ringing the Information Line on Wednesdays 10am-12pm: 02920226166

Service details for this family support services

Language: English only

  • Able to support children with disabilities Yes Bereavement volunteers who work with children, work with them within their home or school setting
  • Are staff DBS checked? Yes


 You can send post here:

83 Caerphilly Road
CF14 4AE

 You can visit us here:

83 Caerphilly Road
CF14 4AE

Contact methods


 Opening times

Information Line open Wednesdays 10am-12pm. Answer phone messages leaving name and number to make self referral for bereavement support can be left at any time.
Office open Monday & Tuesday 9am-3.30pm, & Friday 9.00am-1.00pm.