Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

Cystic Fibrosis Trust helpline - Family support services

What we do

We are working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way. Cystic fibrosis (CF) is a genetic condition affecting more than 10,500 people in the UK. You are born with CF and cannot catch it later in life, but one in 25 of us carries the faulty gene that causes it, usually without knowing.

Our confidential helpline offers a listening ear, as well as information and support on any aspect of cystic fibrosis, including financial support such as benefits and our welfare grants.

Who do we support

We support people with cystic fibrosis and their families.

Is there a charge to use this service?

Depends - Contact for details

Can anyone use this service?

Anyone can contact us directly

Service details for this family support services

Language: English only

  • Able to support children with disabilities No
  • Are staff DBS checked? No

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 Opening times

Monday: 9.30am-1.30pm
Tuesday: 9.30am-4.30pm
Wednesday: 9.30am-1.30pm
Thursday: 9.30am-4.30pm
Friday: 9.30am-1.30pm

To give us time to handle all calls, we pick up our last call of the day 15 minutes before the helpline closes. Our helpline is operated by a small team, so if we're already on a call, your call will be directed to a voicemail service: please leave a message with your contact number and we will get back to you.