Citizens Advice Cardiff and Vale - Social welfare advice and information


What we do

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Citizens Advice values diversity, promotes equality and challenges discrimination.

Who do we support

Accessible To All

Is there a charge to use this service?

No

Can anyone use this service?

Accessible To All






Contact methods

Social media

 Accessibility

  • Accessible toilets
  • Accessible parking
  • Hearing loop
  • Lift
  • Automatic doors
  • Access by ramps/level access

 Opening times

Advice is available via our telephone, email and web-chat services.
ines are open between 9am and 6pm Mondays and Thursdays, and between 9am and 5pm Tuesdays, Wednesdays, and Fridays