Torfaen Family Information Service (FIS) - Family support services


What we do

We provide free and impartial information on a wide range of quality and affordable childcare for families, such as finding a nursery or playgroup, as well as other children and young people’s services available in Torfaen.

As well as holding information on all the registered care within our catchment area, we try to ensure that we also know about as much of the unregistered activities as possible for you too.

We do not endorse or recommend individual provisions; our purpose is to provide the relevant information about each service to assist parents and carers to meet individual needs. We aim to provide accurate, up to date, unbiased information about the care and early education of children and young people.

Who do we support

Service available to parents, carers, families and professionals throughout Torfaen.

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can contact us directly.

Service details for this family support services

Language: Bilingual

  • Can provide specialist support for families of children with disabilities / additional needs No Please contact to discuss your child(s) needs further.
  • Relevant staff have a valid current DBS? Yes





Contact methods

Social media

 Accessibility

 Opening times

Opening times are 9am – 5pm Monday to Thursday and 9am – 4.30pm Friday