Education Welfare Service (EWS) - Family support services

What we do

The EWS is a statutory service providing advice, support and guidance on non-school attendance to pupils, parents schools and other relevent agencies. Statutory duties include; enforcment of attendance through the legal process i.e prosecution when intervention fails to improve matters, providing advice and guidance on Child Employment (issuing work permits), Children in Entertainment i.e. Performance Licensing (issuing performances licences) and licensing of Chaperones.

The Service aims to ensure children and young people in the Vale are able to achieve their educational potential

Who do we support

Children of statutory school i.e. 5 to 16 years old

Is there a charge to use this service?


Can anyone use this service?

Yes. Referrals can be made by parents , schools and relevant agencies

Service details for this family support services

Language: English only

  • Able to support children with disabilities Yes The Service is able to cater for the needs and wellbeing of children with disabilities as and when necessary
  • Are staff DBS checked? Yes


 You can send post here:

Vale Of Glamorgan Council
Civic Offices
CF63 4RU


  • Accessible toilets
  • Accessible parking
  • Hearing loop
  • Lift
  • Automatic doors
  • Access by ramps/level access

 Opening times

Monday to Thursday 8.30am to 5.00pm and Friday 8.30am to 4.30pm