Families First - Children and Families Team - Family support services


What we do

Providing tailored and flexible parent and family-centred support and will empower parents to create a more positive and sustainable family life that fully supports their own needs and the needs of the children and young people in their care.
Support will be delivered in the family’s home, with a central focus on overcoming barriers, and could help with morning/bedtime routines, family mealtimes, food shopping/budgeting, basic safety in the home and support to access groups within the community.

Who do we support

Families with children aged 0-25 years in Neath Port Talbot.

The services are intended to help families at the earliest opportunity to stop problems get bigger, however, families who need more help are also welcome to use the services.

Families receiving support from Social Services should speak to their social worker about help they feel they need.

Is there a charge to use this service?

No

Can anyone use this service?

A referral will be needed for all services and families can refer themselves or be referred by someone who knows the family, like a teacher or Health Visitor. Anyone making a referral for a family must talk to the family about it so that they know what information is being given and the type of support that is being requested. Referrals for all services can be made through the Single Point of Contact (SPOC) and are available to families who do not need support from Social Services.

Service details for this family support services

Language: English only

  • Can provide specialist support for families of children with disabilities / additional needs Yes Please contact to discuss your child(s) needs further.
  • Relevant staff have a valid current DBS? Yes





 Accessibility

 Opening times

Monday - Friday 9am - 5pm