Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

National Association For Child Support Action (NACSA) - Family support services


What we do

HELPLINE OPERATING AS NORMAL. PERSONAL CONSULTATIONS SUSPENDED DUE TO COVID19.
Child Maintenance law is complex, and solicitors are hard to find and expensive to hire. NACSA have been dealing with child maintenance law for over 20 years, and have the expertise to offer sound advice when things go wrong. We help parents who have been assessed incorrectly, who may be paying too much -or receiving too little. We help to verify outstanding child maintenance arrears and how such debt can be recovered through enforcement. We also provide tailored support for parents who may be involved with child maintenance disputes in HM Courts and Tribunal proceedings.

NACSA will not help parents evade their responsibility to pay maintenance, nor can we remove child support debt that is proven to be correct. Our remit is to ensure that legislation is applied correctly when CSA/CMS make their decisions. We provide advice, support and information to people whose lives have been affected by the CSA.

Who do we support

NACSA, dedicated to helping parents that suffer under the Child Support Act and its Agency.

Is there a charge to use this service?

Depends - Telephone Support: £30 (1 month) Direct telephone/email access to one of the team who can discuss your case in detail and provide appropriate guidance on how child support legislation will affect your situation.

Service details for this family support services

Language: English only

  • Able to support children with disabilities No
  • Are staff DBS checked? No



 Address

 You can send post here:

Loverlock House
Brettell Lane
West Midlands
DY5 3JN



Contact methods

Social media

 Accessibility

 Opening times

Enquiries are by e-mail or letter. To use the telephone helpline you must be a subscriber. Telephone Support: £30 (1 month) Direct telephone/email access to one of the team who can discuss your case in detail and provide appropriate guidance on how child support legislation will affect your situation.