National Youth Advocacy Service (NYAS) - Family support services

What we do

NYAS provide confidential, professional independent advocacy services to children and young people who are known to the Vale of Glamorgan, who are:

- Looked after. Advocacy support can involve issues such as: Contact with family, placement planning, disabilities, transition, short breaks, support to attend LAC reviews, access to legal advice, conflicting views with a social worker, access to files, to make an appeal/complaint.
- Subject to child protection case conferences
- Care leavers
- Children and young people wishing to make a complaint about a service they are receiving from the local authority

Who do we support

We provide an issue based advocacy service for children and young people between the ages 0 -18 years. We will also work with young people up to the age of 21 years when they are leaving care and in education.

Is there a charge to use this service?


Can anyone use this service?

It is important to obtain consent from the child or young person prior to making a referral. Children/young people can also self refer using the free phone number. It would be helpful to have the following information available prior to making a referral.

Service details for this family support services

Language: English only

  • Able to support children with disabilities Yes
  • Are staff DBS checked? Yes


Contact methods


 Opening times

Weekdays 9am - 8pm
Saturday 10am - 4pm
Excluding Bank Holidays