Groundwork North Wales Energy Advice and Guidance - Family support services

What we do

Our team of expert energy advisors can help people increase their confidence and skills to make informed decisions regarding their energy use. Subject to eligibility requirements, we can help with tariff switching, deal with energy supplier issues, help to access discounts, suggest ways to become more energy-efficient, save money, and supply small energy-saving measures such as lightbulbs, radiator reflector panels, and draughtproofing. We can also signpost to other sources of support and advice for larger energy-saving measures such as heating systems and insulation, and benefit entitlement checks.

Who do we support

All types of tenure - homeowner, private rental, social housing
Low income - waged/unwaged
Households where someone is living with a chronic health condition or disability
Young adult households - where no one is over 25
Single parent households

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can contact us directly for advice, although from time to time, some projects may require a referral from a third-party organisation.

Service details for this family support services

Language: English only

  • Can provide specialist support for families of children with disabilities / additional needs No Please contact to discuss your child(s) needs further.
  • Relevant staff have a valid current DBS? Yes

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 Accessibility

 Opening times

Generally Monday to Friday 09:00 to 17:00
Last updated: 16/11/2023