Citizens Advice Cardiff and Vale - Family support services

What we do

Citizens Advice Cardiff and Vale provides free, confidential and impartial advice to everybody, regardless of race, gender, sexuality, age, disability or religion. We provide advice on a broad range of issues to include debt, housing and welfare benefits. You can access our services at 119 Broad Street, Barry, CF62 7TZ (Monday to Friday 9.30 - 4.30pm (Wed 9.30 – 6.00pm)) & at the Advice Hub, Cardiff Central Library, The Hayes, Cardiff (Monday to Friday 9.00am - 5pm (except Thursdays 10am - 6.30pm)). Visit our website for information on our outreach services .

If you need advice over the telephone: Adviceline Cymru *03444 77 20 20 Monday - Friday 10.00am - 4.00pm*Calls are charged at 5p per minute from a land line and may cost considerably more from mobiles and other phones. For online help please visit our website

Who do we support

Accessible To All

Is there a charge to use this service?


Service details for this family support services

Language: English only

  • Able to support children with disabilities No
  • Are staff DBS checked? Yes


 You can send post here:

Citizens Advice Bureau
119 Broad Street
CF62 7TZ

 You can visit us here:

Citizens Advice Bureau
119 Broad Street
CF62 7TZ


Contact methods

Social media


  • Accessible toilets
  • Hearing loop
  • Access by ramps/level access

 Opening times

Barry office : Monday, Tuesday, Thursday and Friday 9.30am - 4.30pm and Wednesday 9.30am to 6.00pm
Cardiff office : Monday, Tuesday, Wednesday and Friday 9.00am - 6.00pm and Thursday 10.00am to 7pm