Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

Viva LGBT - Family support services

What we do

Covid-19 Update
The current situation with the pandemic means that we have been unable to carry out our usual face-to-face work. However, we continue to offer support during this difficult period by working digitally, here is what #VirtualViva has been doing so far:
Digital Youth Groups are facilitated 2 nights a week on zoom - so far we’ve had quiz nights, game nights, Dungeons & Dragons, art sessions, and issue based discussions such as LGBTQ+ rights, history and icons.
Wednesdays and Thursdays - 6pm - 7:30pm
One-to-one support is offered by phone, video calls and/or text messages and can be arranged anytime between 9-5 Monday to Friday at a suitable time for the young person
A continued social media presence to share positive images and useful information
We also provide awareness training, workforce development and consultancy

Who do we support

Viva has been supporting LGBTQ+ young people since 1997.
We provide youth groups and 1:1 support for young people aged 11 to 25 who are lesbian, gay, bisexual, trans or who think they might be.
The families and carers of young LGBTQ+ young people
Professionals and health care staff working with young people
Teachers and other Education staff

If you would like to find out more about us and our work, know someone who might want to take part and could benefit from our support, or would like to find out more about our training opportunities please get in touch on our details below.

Is there a charge to use this service?


Can anyone use this service?

Young people and families can self-refer. We also accept referrals from external agencies, e.g. schools, social services, housing associations

Service details for this family support services

Language: Bilingual

  • Able to support children with disabilities Yes
  • Are staff DBS checked? Yes

Social media


 Opening times

Viva staff are available Monday to Friday, 9.00am to 5.00pm

Youth Groups take place on:
Monday @ Mold - 6.30pm to 8.30pm
Tuesday @ Rhyl - 5.30pm to 8.00pm
Wednedsay @ Llandudno Junction - 6.00pm to 8.00pm
Thursday @ Wrexham - 5.30pm to 8.00pm

We also run monthly support groups for parents and carers of trans young people.