Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

Family Information Service Flintshire (FIS) - Family support services

What we do

We are a statutory local authority service providing FREE and impartial information, advice and guidance to families (and those working with families) on a range of topics and in various formats.

Who do we support

All residents of Flintshire, those moving to Flintshire or working in Flintshire and any professionals, agencies or organizations with links to Flintshire and its residents can access this Family Information Service (FISF).

Is there a charge to use this service?


Can anyone use this service?

Self referral by residents or those supporting residents of the county. No formal referral process.

Service details for this family support services

Language: Bilingual

  • Able to support children with disabilities Yes There are grants available to support children with disabilities in accessing childcare settings.
  • Are staff DBS checked? Yes


 You can visit us here:

County Offices
Chapel Street

Contact methods

Social media


  • Accessible toilets
  • Accessible parking
  • Hearing loop
  • Lift
  • Automatic doors
  • Access by ramps/level access

 Opening times

Normal local authority week-day office hours.
There are numerous car parks nearby in Flint town centre.