Vale of Glamorgan Intake Team (Social Services) - Family support services

What we do

The Intake Team are the first point of contact for anyone raising new concerns about the welfare of a child or new information about a child already known to the team. The team provides an assessment service as well as signposting to other appropriate services.
You can contact us to request a parents / carers assessment. To request a young carers assessment, please contact the Families First Advice Line (08000327322)

Who do we support

We focus on seven main groups:

- Children and young people whose families need help and support to look after them because of ill health or other problems
- Children and young people who are at risk of harm, have been neglected or who may have been harmed
- Disabled children and their parents/ carers and young carers
- Children who are looked after (in care)
- Children and young people in trouble with the law
- Children and young people looked after by the local authority and have now left care
- Young people in need of care and support who have nowhere to live

Is there a charge to use this service?

No

Can anyone use this service?

Yes we are happy to receive your call and referrals

Service details for this family support services

Language: English only

  • Can provide specialist support for families of children with disabilities / additional needs Yes Please contact to discuss your child(s) needs further. All children are entitled to have an assessment if it is deemed they require care and support.
  • Relevant staff have a valid current DBS? Yes

 Address

 You can send post here:

Vale Of Glamorgan Council
Docks Office
Barry
CF63 4RT

 You can visit us here:

Vale Of Glamorgan Council
Docks Office
Barry
CF63 4RT

 Accessibility

  • Accessible toilets
  • Accessible parking
  • Hearing loop
  • Lift
  • Automatic doors
  • Access by ramps/level access

 Opening times

Monday - Thursday 8:30am - 5:00pm. Friday 8.30 - 4:30pm

If you have safeguarding concerns or wish to report concerns for a child's welfare outside of these hours please contact the Emergency Duty Team-Cardiff on 02920788570
Last updated: 20/12/2023