Supportline - Family support services

What we do

SupportLine offers confidential emotional support to children, young adults and adults by telephone, email and post. We work with callers to develop healthy, positive coping strategies, an inner feeling of strength and increased self esteem to encourage healing, recovery and moving forward with life. We also keep details of counsellors, agencies and support groups throughout the UK.

The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse.

Who do we support

Any individual - Supportline is primarily for those who are vulnerable, at risk, isolated and victims of any form of abuse. Much of SupportLine's work involves supporting adult survivors of childhood sexual, emotional and physical abuse.

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can use the service and self refer

Service details for this family support services

Language: English only

  • Can provide specialist support for families of children with disabilities / additional needs No Please contact to discuss your child(s) needs further.
  • Relevant staff have a valid current DBS? Yes

 Address

 You can send post here:

PO Box 2860
Romford
RM7 1JA

Social media

 Accessibility

 Opening times

Telephone Helpline open Tuesdays, Wednesdays, Thursdays 6pm to 8pm
email support open every day and aim to respond within 48 hours.
Last updated: 04/12/2023