Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

Supportline - Family support services

What we do

SupportLine offers confidential emotional support to children, young adults and adults by telephone, email and post. We work with callers to develop healthy, positive coping strategies, an inner feeling of strength and increased self esteem to encourage healing, recovery and moving forward with life. We also keep details of counsellors, agencies and support groups throughout the UK.

The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse.

Who do we support

Much of SupportLine's work involves supporting adult survivors of childhood sexual, emotional and physical abuse.

Is there a charge to use this service?


Can anyone use this service?

Anyone can use the service and self refer

Service details for this family support services

Language: English only

  • Able to support children with disabilities Yes Our service is for any individual regardless of whether disabled or not
  • Are staff DBS checked? Yes


 You can send post here:

PO Box 2860

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 Opening times

Hours vary so ring for details.