Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

Internet Matters - Helping parents keep their children safe online - Family support services


What we do

We’re a not-for-profit organisation that has a simple purpose – to help keep children safe in the digital world.

As we’re backed by the UK’s most prominent internet industry players and are supported by leading child online safety experts, we’re able to offer you the best advice and information available on tackling e-safety issues.

We’re passionate about keeping children safe online and are here to help you make the right decisions for you and your family. Whether you’re looking for information for the first time, or an old hand, our website has everything you need to help make your children’s online life fulfilling, fun and above all safe.

Get to grips with what they may come across on the internet and how to get help if you need it.

Find out what to do if you’re worried about anything you or your child has seen online.

Who do we support

We aim to educate parents on how to keep your children safe online. Whatever their age, we can help you to find out more about what your children might be doing online and give you some simple, practical and easy advice on the steps you can take as a parent to keep them as safe as possible.

There's also a range of child friendly websites and video guides on staying safe and protected online.

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can use the website.

Service details for this family support services

Language: English only

  • Able to support children with disabilities No
  • Are staff DBS checked? No





Social media

 Accessibility

 Opening times

Our website is available 24/7.