Out of Hours Social Services Support - Merthyr Tydfil - Family support services


What we do

The Emergency Duty Team (EDT) provides an emergency social work service for urgent situations which arise outside of normal office hours and cannot wait until the next working day for an assessment of the risk and provision of services.

The service is available to the public and professionals that live and work within Merthyr Tydfil. EDT social workers are trained to respond to both children's and adult requests for help and support or urgent assessments.

Who do we support

It is a generic service for both vulnerable adults and children providing access to an emergency social worker on evenings, weekends and bank holidays.

Is there a charge to use this service?

No

Can anyone use this service?

Referral required from Self/Family or any agency working with the family. Out of office hours only.

Service details for this family support services

Language: Bilingual

  • Can provide specialist support for families of children with disabilities / additional needs No Please contact to discuss your child(s) needs further.
  • Relevant staff have a valid current DBS? Yes





Contact methods

 Accessibility

 Opening times

Monday to Thursday 5pm – 8:30am
Friday 4:30pm until 8:30am the following Monday
Bank Holidays and weekends 24 hours