Teulu Service (family) Hafod - Family support services

What we do

The Teulu Service consists of 5 temporary RSL properties, floating support and drop-in services.
Temporary accommodation:
5 units are dedicated to vulnerable families living in designated RSL properties. Support workers will provide a flexible model of support which is tailored to meet individual needs for up to 2 years. This involves a support plan in order that each person has the best opportunity of living independently. Teulu will work with the contract holder to develop their capacity to live independently in the accommodation or sustain his/her ability to do so.
Both provide:
• Housing related support with a dedicated support worker
• Personalised support plan for each tenant
We provide support with:
Homelessness and tenancy issues
Budgeting, debts & benefits
Dealing with correspondence and paperwork
Accessing services in the community
Health & wellbeing
Training & employment
Drop in services
These are held over the phone and in person for advice & guidance.

Who do we support

We provide housing related support to reduce the risk of homelessness & maintain occupational contracts. Support is available to families in the Vale of Glamorgan who have housing related support needs and a dependent child or children living with them.
There is an expectation that the service users in the designated RSL properties engage with support until they demonstrate that they have the skills to live independently. This could be as short as a 3-6 month period and a maximum length of support is two years. Referrals from Housing officers and other professionals can be made to the Supporting People Team.

Is there a charge to use this service?

No

Can anyone use this service?

Referrals for floating support can be made by statutory or voluntary organisations to the Vale of Glamorgan Supporting People team.

Service details for this family support services

Language: English only

  • Can provide specialist support for families of children with disabilities / additional needs Yes Please contact to discuss your child(s) needs further. We are able to support families access specialist support for children with additional needs.
    We have good working relationships with those services to provide the best possible outcomes for families in need of an intense level of housing related support.
  • Relevant staff have a valid current DBS? Yes

Contact methods

Social media

 Accessibility

 Opening times

A phone in service is available on Mondays & Thursday 10am-1pm 01446 731946.
Drop-in service based at Coastlands Church Barry every Monday 1pm - 3pm and Thursday 3 - 5:30pm.
Last updated: 28/03/2024