Cardiff and Vale Integrated Family Support Team (IFST) - Family support services


What we do

Cardiff & Vale Integrated Family Support Team (IFST) supports the needs of vulnerable families in crisis across Cardiff and the Vale of Glamorgan. We are here to help support families where substance use, mental health and domestic abuse is having an impact on the welfare of children.

We help some of the most vulnerable families in Cardiff and the Vale of Glamorgan by supporting them to stay together by empowering them to take positive steps to improve their lives. Through dedicated programmes the professional team work with families to recognise the changes that are needed to take control of their lives once again.

This website will help you understand how our service works and how you can find more about accessing our services.

Who do we support

Families in crisis due to alcohol and substance misuse, mental health and domestic violence.

Referrals received via Children's Services. The children must have an allocated social worker.

Is there a charge to use this service?

No

Can anyone use this service?

Referral accepted from Social Services.

Service details for this family support services

Language: English only

  • Can provide specialist support for families of children with disabilities / additional needs Yes Please contact to discuss your child(s) needs further. Due to the nature of our work we visit families in their home setting. Conferences held outside of the family home will be at a valid Council buildings which will have the necessary adaptations to cater to anyone with a disability.
  • Relevant staff have a valid current DBS? Yes



 Address

 You can send post here:

IFSS
The Alps
Wenvoe
CF5 6AA



Contact methods

 Accessibility

 Opening times

Mon-Fri 8:30am- 5pm
out of hours messages can be left via voicemail
or email ifst@cardiff.gov.uk