Wrexham Family Information Service (FIS) - Family support services
What we do
Information, advice and guidance about: childcare and childcare costs, including the Childcare Offer for Wales; things to do; children's health; child safety; bullying; behaviour; parenting ; and much more.
Friendly advice and support is available to help:
- parents access the services they may need, including parents of disabled children and children with specific needs;
- parents increase their confidence and resilience
We are a Quality Assured service having achieved the Families First Quality Award for Family Information Services in 2024
Who do we support
Parents and carers from pregnancy to the child's 20th birthday and professionals working with families in Wrexham County Borough can access WFIS.
Can anyone use this service?
Open access
Service details for this family support services
Language: Welsh medium setting and English medium setting
- Can provide specialist support for families of children with disabilities / additional needs
Our Parent Support Advisors can provide one to one support to families with children with disabilities/additional needs to navigate available support and services. Please contact to discuss your child(s) needs further. - Relevant staff have a valid current DBS?
Social information
Address
You can send post here:
31 Chester Street
Wrexham
LL13 8BG
You can visit us here:
Crown Buildings
31 Chester Street
Wrexham
Wrexham
LL13 8BG
Website
http://www.wrexham.gov.uk/fis
Contact methods
Telephone: 01978 292094
Email: fis@wrexham.gov.uk
Social media
Facebook
X
Accessibility
Accessible toilets
Accessible parking
Hearing loop
Lift
Automatic doors
Access by ramps/level access
Breastfeeding welcome
Baby changing facilities
Opening times
Telephone Monday-Friday 9:00am-5:00pm
Drop-in Monday-Friday 9:30am-12:30pm